Product Support

As your trusted vacuum supplier, we are committed to providing the right product, at the right time, in the right quantity, and in impeccable quality. It is our priority to make sure that your VACGEN Vacuum technology and components have a smooth operating life.

VACGEN’s engineers and technical support team are here for you, despite the complexity of your question, there will always be someone who can offer you a solution.

Below you will find answers to our most frequently asked questions, downloadable assembly guides and downloadable operating Instructions.

Video Tutorial Support 

Check out our video guides on choosing the right vacuum component and how to maintain your product for extended life

Movement in Vacuum


Read our short brochures on Vacuum Components, Vacuum Chambers and Industry Specific guides for more information on our capabilities and standard components.


Vacuum Components Catalogue

Our full catalogue of vacuum components and sample manipulation.


Vacuum Chambers Brochure

A short brochure on vacuum chambers for different industries requiring vacuum systems.

Chemical Valve range

Nuclear Industry Products Brochure

Components for the nuclear industry, including our range of UF6 valves and quality standards.

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Vacuum Components Brochure

Standard vacuum components including valves, drives and motion for ultra-high vacuum systems.


Semiconductor Components Brochure

A short brochure on semiconductor products including chambers, transfer and load lock systems.

Assembly Guides & Operating Instructions

Do you need assistance with your product? View our handy assembly guides and operating instructions to perform essential maintenance on your vacuum product.

For CAD Models visit individual products pages

Can’t find the document you are looking for or need to speak to an expert?

Contact Us 

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with VACGEN today